Pollux Testing

Remote UX Crowd-Testing of Products and Embedded Interfaces

Knowing what makes users tick, along with accurately assessing their needs, is the very essence of UX design. With this in mind we have developed the remote usability testing tool Pollux, our proprietary tool for flexible and automated crowd testing, reliant on scientifically-established methodology. Via an intuitive user interface, completely user-specific usability tests can be created, and in addition to this, unique test environments for asynchronous test runs can also be created. As an online tool Pollux offers a maximum of flexibility for the test persons – spatially and temporally – and its simple and efficient tests deliver reliable results within the shortest possible timeframe.

Pollux

Wissen, wie die User ticken und welche Bedürfnisse sie haben – darauf kommt es an beim UX-Design. Darum haben wir das Remote Usability Testing Tool für flexibles und automatisiertes Crowd-Testing entwickelt. Selbstverständlich auf der Grundlage wissenschaftlich fundierter Methoden. Über eine einfach zu bedienende Benutzeroberfläche lassen sich ganz individuelle Usability-Tests erstellen und eigene Testumgebungen für asynchrone Testläufe anlegen. Als Online-Tool bietet Pollux für die Probanden ein Höchstmaß an Flexibilität – räumlich und zeitlich – und liefert mit seinen einfachen und effizienten Tests innerhalb kürzester Zeit belastbare Resultate.

Pollux

Disciplines: UXD – IFD

The Task

How can the user experience of interactive products be tested and evaluated quickly, reliably and in a cost-effective manner? Many of the usual methods for UX evaluation take place in the field, a process which is usually both time and labor-intensive. As such, our approach to this problem tackles it by providing a streamlined web-based evaluation.

The Solution

In Pollux, we have created a comprehensive online platform with which UX tests can be carried out with real, online users, enabling results to be obtained dramatically faster. Our test and evaluation methods are based on techniques such as, amongst others, AttrakDiff and Intuiti. As an additional feature, in order to guide the test subjects comfortably through the test, Pollux has integrated a chatbot, which is always available to help and able to address test subjects on an emotional level.

What Makes our Crowdtesting Tool so Unique?

USE OF METHODS BASED ON VALIDATED THEORY.

We only use test and evaluation methods that have been rigorously scientifically evaluated. In order to be able to formulate the tasks as precisely and purposefully as possible, we have equipped Pollux with a wide range of different types of questions and inputs, including the option of embedding interactive prototypes into its tests.

Pollux Componenten
Pollux Assistant

PERSONAL GUIDANCE THROUGH THE SURVEY

As a personal companion, the chatbot is intended to guide test subjects comfortably through the survey. Additionally, the chatbot offers you the ability to define your own conversation style and dialogues, in order to be able to give your test persons tailor-made answers, as well as tips pertinent to the respective situation, task or question. In this way, you have the ability to create an individualised test environment and as such, the basis for a smooth testing process.

Results in Realtime

For ease of use, we have deliberately kept the visualisation of the UX data minimalistic and the results of the user tests are made available in real-time. All relevant information is then summarised in a simple and clearly structured overview, meaning that the most important facts are always clear and accessible. Seamless collaboration is supported by the production of results which can be shared with colleagues quickly and easily via Excel.

Ergebnisse in Echtzeit

The Perfect Combination of Intuition and Methodology

The Pollux Testing-App has been optimised for use on personal computers and smartphones, with smartphones and tablets being particularly suitable for testing prototypes with touch-based interfaces, facilitating a test situation of maximum realism. With its minimalist but intuitive design, Pollux combines scientific methodology with an aesthetically appealing appearance. Different methods such as AttrakDiff, Intuiti or SUS are available for tasks and evaluations, with the spectrum ranging from the classic questionnaire to text input and A/B tests.

Create Fast and Easy Remote Usabililty Tests

Survey

Beispiel aus Pollux, mit dem vier verschiedene Icon-Darstellungen für den Begriff 'Desinfizieren' auf ihre Verständlichkeit geprüft werden. Der Nutzer kann sich das Icon aussuchen, dass am besten für sie/ihn passt.

Get instant results

Evaluation

Beispiel für die Auswertung von Icons hinsichtlich ihrer Verständlichkeit. Über 50% der Nutzer fanden Icon A am passendsten für 'Desinfizieren'.

Interactive Demo – Give it a Try!

1. Create survey:

Use the Pollux Editor to create your own survey. Through a simply system of drag and drop.

2. create tasks:

Fill your poll with life and create your individual tasks with ease.

All data “collected” here is stored only in your browser. It can be deleted by pressing the restore button located under the third widget.

3. view test results:

Pollux visualises the survey results in real time. The data can then be viewed at any time and exported as an Excel spreadsheet.
You can view the data at any time and export it as an Excel spreadsheet.

Success Stories ...

... that shapes our working life.

During our long relationship with our established customer BORA, we have already successfully executed numerous online surveys with Pollux. Varying design concepts for the products Classic 2.0 and Pure were evaluated with the help of quick tests, producing results which were the instrumental for ensuring effective and essential design decisions and further optimising the UX.

What Did the Participants Say About the Crowdtesting Tool?

"Nice survey, good feasibility"

Thank you for the interesting survey. 😉👍"

"It was fun!"